Last Updated: 2 July 2026
Data Deletion Policy
This Data Deletion Policy explains how users may request deletion of personal data collected by PACE Supply Chain International Ltd. (“PACE”, “we”, “us”, or “our”) through our website, services, Facebook Login, Meta-related services, Google Login, or other connected services.
This policy applies to users who have interacted with our website, app, online services, Facebook Login, Google Login, contact forms, shopping services, or customer support channels.
- Data Covered by This Policy
This policy applies to personal data that we may collect or receive when you use our website or services, including but not limited to:
Name
Email address
Phone number
Facebook user ID
Google account ID
Profile picture, where provided by Facebook, Meta, or Google
Login or authentication information
Account-related information
Order or enquiry information
Customer service messages
Technical information such as IP address, device information, and website usage data
For Facebook Login users, this policy specifically covers personal data collected through Meta/Facebook when you connect your Facebook account with our app, website, or service.
- How to Request Data Deletion
You may request deletion of your personal data by contacting us by email.
Please send your request to:
Email: trivetsales@gmail.com
Email Subject: Facebook Data Deletion Request
In your email, please include the following information so that we can identify your account and process your request:
Your full name
Your Facebook account email or Facebook user ID, if applicable
Your Google account email, if applicable
The app, website, or service you used
A clear statement that you wish to delete your personal data
Example request:
I would like to request deletion of my personal data collected through Facebook Login / Meta Login from PACE Supply Chain International Ltd.
- Verification of Request
For security reasons, we may need to verify your identity before deleting your personal data.
We may ask you to provide additional information to confirm that you are the person connected to the account or data deletion request.
We will only use such information for verification and processing of your deletion request.
- How We Process Data Deletion Requests
After receiving and verifying your request, we will take reasonable steps to delete your personal data from our active records.
This may include deleting or anonymizing:
Your account information
Your Facebook Login or Google Login information
Your contact information
Your enquiry or customer service records
Other personal data associated with your use of our services
We will process deletion requests within a reasonable period, unless a longer period is required due to technical, legal, security, accounting, fraud prevention, or regulatory reasons.
- Information We May Need to Retain
In some cases, we may be unable to delete certain information immediately or completely if we are required or permitted to retain it for legitimate reasons, including:
Legal or regulatory compliance
Tax, accounting, or audit requirements
Fraud prevention or security investigation
Dispute resolution
Enforcement of our terms and policies
Backup or archival systems that are deleted according to normal retention cycles
Where we must retain certain data, we will only keep the minimum information necessary and will not use it for unrelated purposes.
- Removing Our App from Facebook
You may also remove our app or website connection from your Facebook account directly.
To do this:
Log in to your Facebook account.
Go to Settings & Privacy.
Select Settings.
Go to Apps and Websites.
Find our app or website connection.
Select Remove.
Removing the app from Facebook will stop future access through Facebook Login. However, if you also want us to delete personal data already collected by us, please send a data deletion request by email as described above.
- Confirmation of Deletion
After we process your request, we may send you a confirmation email stating that your data deletion request has been completed, unless we are legally or technically unable to do so.
- Contact Us
If you have any questions about this Data Deletion Policy or wish to request deletion of your personal data, please contact us:
PACE Supply Chain International Ltd.
Website: pacesupplychain.com
Email: trivetsales@gmail.com
Subject: Facebook Data Deletion Request